CATALOG

Our printed catalog contains much more information than is included on our site (we’re working on that) with line drawings of every piece in our line, information on production processes, historical perspectives, regional location maps for representative artifacts, extended Artist bios,  a detailed price list, and much more!

To receive our printed catalog,

Send $5.00 to: 

Catalog Request 
Ancient Hands 
P.O. Box 52 
Thomasville, GA  31799

PLEASE NOTE:  Sizes indicated in the catalog are approximate. Shrinkage in the drying and firing process varies depending on the composition of the clay. Since we gather clay from a number of different locations, the composition, and consequently the final size of the finished piece, will vary. The line drawings are not meant to be proportional to one another. They are accurate as to shape and surface design, but should not be used for comparing the size of one piece to another.

OUR STAFF

We strive to make our products and visits to our website as enjoyable as possible for our customers. If you have a question about our products, production practices and facilities, or are interested in joining Ancient Hands as an Artist or Affiliate, contact the appropriate department below. We pledge to be prompt in reply to your inquiries!

Copy and paste the address into your email client, or click the link, and use the convenient web form.

Our production facilities are located:
Ancient Hands
313 West Remington Ave
Thomasville, Georgia 31792

Contact our business offices via USPS:
Ancient Hands
PO BOX  52
Thomasville, GA 31799

Or call us 9am – 5pm Monday thru Friday:

(229) 227-0101

Or direct general email inquiries to us at customerservice@ancienthands.com

ARTISTS

Our Artists welcome your questions and comments about their work. The southeast Native American artistic tradition holds deep meaning for each of our Artists, and we’d love to hear your comments!

To contact an individual Artist, copy and paste the address into your email client, or click the link, and use the convenient web form.

SATISFACTION GUARANTEE

We want you to be thoroughly satisfied with your purchase. Should anything ordered from Ancient Hands not meet your expectations, it can be returned within 60 days for replacement or refund.       

ORDER PROCESSING

Most in-stock orders will be filled within 2-3 business days. Out-of-stock items will be shipped within 4-6 weeks. If a delay beyond 30 days is expected, we will notify you. Out-of-stock items will be back-ordered unless you instruct us otherwise. All items ordered will not necessarily be shipped at the same time, or in the same package.    

SHIPPING

We ship via both US Postal Service and United Parcel Service. All items shipped are insured.

DAMAGE CLAIMS

Should you receive damaged items, notify your carrier immediately, retain the packaging material and the damaged items for their inspection, and let us know about it. We will ship a replacement to you at no additional cost if you notify us and your carrier promptly.

For further information, or if you have experienced a problem with your order, please email us customerservice@ancienthands.com

OUR PRIVACY POLICY

Ancient Hands will never sell, rent, share or otherwise disseminate the information you provide to us to a third party, including our own affiliates. We hate spam! You will never receive junk mail because you have shared information with us. Your business is valuable to us – subscribe with confidence!

Our Online Store is secure and encrypted with the latest technology. Credit Card information IS NOT retained – only a record of the transaction, for your assistance in the event of a customer service issue. While our database does retain your billing and shipping information, because of the costs associated with postage, you will not be automatically enrolled in a “mailing list”. We strongly recommend that you provide an email address in the event we must contact you regarding your order. However, doing so does not constitute an “opt-in”, unless you signify your interest in receiving electronic communications from Ancient Hands by checking the “include me” box on the subscription web form. Your user/pass information is expressly for the purpose of establishing a personal account in our store. Write your login information down, and keep in a secure place.

LEGAL

The Indian Arts and Crafts Act protects Native American artists and craftsmen and collectors of their work. It is, essentially, a truth-in-advertising law that prohibits the misrepresentation of merchandise. No product can be advertised as “handmade by Native Americans” unless the item is made by a Native American. Ancient Hands supports the intent of The Indian Arts and Crafts Act and we are in full compliance with it. Although some of our artists have Native American heritage, none of our products are promoted as made by Native Americans. Many southeast Native Americans hid their heritage for generations in order to avoid persecution. Some of their descendents are beginning to research their genealogy to document their heritage. Others believe that racial certification by the federal government is not important to them.

Our goal at Ancient Hands is to bring attention to an artistic tradition that flourished for a thousand years in North America. We believe it is important not only to remember and appreciate this tradition, but also to revive it. In the coming years, we intend to offer the work of other reproduction and contemporary artists: shell carvers, gourd artists, painters, woodcarvers and jewelers. Some of the most gifted artists who have been drawn to the Southeastern tradition are not Native American. For these reasons, Ancient Hands has chosen to emphasize the artwork rather than the genealogy of the artist.